Stay up to date

Kevin Stout

MRKTmetrics, Release Notes

What's New - Increase your positive online reviews
By Kevin Stout on September 26, 2018

Your Promoters are your happiest customers and should be a focal point in your marketing strategies. But wouldn't it be great if your Promoters were leaving you feedback on online review...

Continue Reading

MRKTmetrics, Release Notes

What's New - Automate your follow ups
By Kevin Stout on September 4, 2018

Are you struggling to follow up with every single detractor and not taking full advantage of the marketing power that a promoter can give you? We've heard your feedback and in our...

Continue Reading

LabWorthy

Dentists overwhelmingly commenting on lab quality of work
By Kevin Stout on August 24, 2018

Continuing with our theme of sharing monthly updates from our insights into dentists' feedback on labs, below will be an update from the final results in July. If you're curious about...

Continue Reading

LabWorthy

Lab staff and quality of work is top-of-mind for dentists
By Kevin Stout on July 26, 2018

In a recent post, we shared some insights we've gathered on what matters most to dentists as they send their feedback to labs via our Net Promoter Score surveys. These themes that have...

Continue Reading

LabWorthy

How NPS takes your dental lab’s inbound marketing to the next level
By Kevin Stout on December 28, 2017

We’re big fans of inbound marketing. Using high-quality content that answers questions, solves problems, and leads your customers through the buyer’s journey is a smart, modern way to...

Continue Reading

LabWorthy

5 Things Every Dental Lab Needs to Achieve its Growth Goals
By Kevin Stout on November 27, 2017

Our friends at LabStar recently invited us to give a webinar presentation on boosting sales and increasing customer loyalty with the power of a Net Promoter Score (NPS). Click here to...

Continue Reading

LabWorthy

Dentist’s Panel at Marketing Summit Says: “We Need Labs” - Shared from LabStar
By Kevin Stout on October 30, 2017

Our partners over at LabStar recently posted a great article summarizing a session at the Dentsply Sirona Lab Marketing Summit regarding what doctors want and need from their labs.

Continue Reading

Dentists

6 Tips to Creating a Truly Useful Lab Review
By Kevin Stout on March 27, 2017

Did you ever read a review that just didn’t seem genuine or trustworthy? As experienced review-readers, you’re probably used to skimming over the reviews that seem obviously biased in...

Continue Reading