Stay up to date

Dental Market Metrics

3 Ways Churn is Destroying your Company
By John Schwartz on May 2, 2018

Churn sucks.     The day a new client is signed is the beginning of the end.  No customer is as loyal as you would like to think. If you think you have loyal customers and your business...

Continue Reading

Dental Market Metrics

What is a Net Promoter Score? And why is it important to your company?
By John Schwartz on May 1, 2018

What if I told you that your best and worst customers have something in common?  And that your toughest customers are actually the ones that are technically satisfied?  Oh, and that...

Continue Reading

Dental Market Metrics, Press Releases

Dental Market Metrics empowers dental manufacturers with the power of Net Promoter Score
By John Schwartz on February 22, 2018

Dental Market Metrics is empowering dental manufacturers around the world to grow their business with the power of Net Promoter Score (NPS).

Continue Reading

LabWorthy, Press Releases

LabWorthy empowers dental labs to harness the power of Net Promoter Score
By John Schwartz on February 22, 2018

Los Angeles— LabWorthy is empowering dental labs around the world to grow their business with the power of Net Promoter Score (NPS).

Continue Reading

LabWorthy

How NPS takes your dental lab’s inbound marketing to the next level
By Kevin Stout on December 28, 2017

We’re big fans of inbound marketing. Using high-quality content that answers questions, solves problems, and leads your customers through the buyer’s journey is a smart, modern way to...

Continue Reading

LabWorthy

5 Things Every Dental Lab Needs to Achieve its Growth Goals
By Kevin Stout on November 27, 2017

Our friends at LabStar recently invited us to give a webinar presentation on boosting sales and increasing customer loyalty with the power of a Net Promoter Score (NPS). Click here to...

Continue Reading

LabWorthy

Dentist’s Panel at Marketing Summit Says: “We Need Labs” - Shared from LabStar
By Kevin Stout on October 30, 2017

Our partners over at LabStar recently posted a great article summarizing a session at the Dentsply Sirona Lab Marketing Summit regarding what doctors want and need from their labs.

Continue Reading

LabWorthy

3 Ways Churn is Destroying your Dental Lab
By John Schwartz on September 29, 2017

Churn sucks.     In the brilliant Mad Men, Don Draper famously presents one of the dark realities of the ad business to his protege, Pete: the day a new client is signed, it is literally...

Continue Reading

LabWorthy, Dentists

How to Communicate With Your Dental Lab
By John Schwartz on July 24, 2017

Have you heard this one? All happy families are alike; each unhappy family is unhappy in its own way. It’s a deep cut from Tolstoy and referred to as the “Anna Karenina principle.” It...

Continue Reading

LabWorthy

How to Grow Your Dental Lab with Reviews
By John Schwartz on July 5, 2017

Your Dental Lab Needs Reviews to Grow There’s a lot to be anxious about if you own a dental lab these days -- offshoring, technology, cheap crowns and price-sensitive dentists... the...

Continue Reading