DM_icon_main_menu.svg
SIGN UP

Close the loop between customer loyalty and revenue growth

Reduce customer churn and drive new customer acquisition with the dental industry’s only Net Promoter Score (NPS) platform that is built for driving growth. Understand your customers and attribute revenue to customer loyalty.   
SCHEDULE A DEMO
 How does NPS drive growth for dental companies?

Promoters = Growth

Promoters have major loyalty to your brand and are telling their friends and colleagues about your service. 

Detractors = Churn

Detractors had a negative experience with your brand and are telling their friends and colleagues about it.

Using NPS for Growth

Identify your Detractors and address their issues before they churn. 
Turn your Promoters into your best sales people by making it easy for them to refer your company to their colleagues with referral incentives.
DM_icon_img1_new_customers.svg

 

 

Acquire new customers faster.

Lower customer acquisition cost (CAC) and grow new customers faster by weaponizing your Promoters. Our platform provides a turnkey referral incentive program along with an exclusive direct marketing partnership with the ADA to focus on maximizing the value of your Promoters.

 

 

 

Continually improve product.

Deep insights drive continual product and service improvement, growing demand.
DM_icon_img2_improve_product.svg
DM_icon_img3_focus_leading.svg

 

Focus on leading indicators, not lagging indicators for real growth.

Customer sales volume is a lagging indicator describing something in the past (customer purchasing less from you).  NPS is a leading indicator predicting something that will happen in the future (customer is unhappy with product just purchased probably will not buy another one).  The NPS metric is your best predictor of growth. In fact, NPS leaders tend to grow 2X faster than their competitors.

 

Reduce churn.

Identify at-risk customers before they churn and grow retention rates.  Our platform tracks lifetime NPS so you can see each customer’s history of loyalty, and our alerts enable you to reach out immediately when a customer’s score drops.  By reducing churn, you are lowering your overall customer acquisition cost and fortifying growth.
DM_icon_img4_reduce_churn.svg
 More brilliant features to help you grow
 
   
 
 
Simple & secure setup. 
 

Upload your customer list securely to our servers or choose from one of our software integrations to seamlessly survey your customers.

 
 
  DM_icon_features2
 
 

Customer's NPS timeline.

See the history of each customer’s NPS score and comments over time in a familiar timeline view. Invaluable for customer service and sales reps.

 
 
 DM_icon_features3 
 
 
Connect to social reviews. 
 
 Offer your Promoters the opportunity to review your product immediately after they provide their score with links to popular review sites.
 
 DM_icon_features4 
 
 

Actionable analytics.

Dashboards that sift the signal from the noise and deliver insights that drive growth.  Easily export data to .CSV or connect with one of our partner APIs to move data seamlessly.

  
  
DM_icon_features5 
 
 

API Software integration.

We connect with popular CRM software via a robust API and we can also build a custom API connection at your request.  This integrates NPS seamlessly with your customer sales stack.

  
  
 DM_icon_features6 
 
 

Sentiment measurement & tagging.

See the big issues that are driving your customers’ loyalty at a glance on your dashboard and add tags to better categorize responses.

  

Testimonials

"LabWorthy is a solution that enables our laboratory to identify customer reviews and helps to build unsolicited trust within the dental community. LabWorthy also provides the ability to calculate our Net Promoter Score (NPS) through an easy-to-use format that is leveraged by comprehensive reporting and tied back to customer reviews. Overall, LabWorthy is a true partner that helps us properly track our NPS and engages with us as we expand within the dental community. I would highly recommend working with LabWorthy and exploring their platform and product offerings.". Tom Taylor - NDX National Dentex Labs

Customers
G&H.svg
R-Dent.svg
SERVICES
About Us
Demo
COMPANY
About Us
SUPPORT
Contact
FAQ
©2017 LabWorthy  All Rights Reserved
Terms of Service
Privacy Policy
icon_linkedin.svg
icon_twitter.svg