Select a Monthly MRKTmetrics Professional plan to start right away.
$348 $290/mo($3,480 billed yearly)
$448 $374/mo($4,480 billed yearly)
|Automated NPS Surveys to your customers monthly|
|Dashboard with Industry Benchmarks, Reporting, & Self-serve HIPAA Compliant List Management|
|Public Review Widget|
|Online and Phone Support|
|Practice Management System integration (Dentrix and more)|
|Text/SMS survey deployment|
|Detractor and Promoter Alerts|
|AI-driven analytics that finds themes using natural language processing and deep machine learning|
|Smart Sequences (learn more here)|
|Success advisory services to build a strategic plan for growth|
|Dedicated concierge support + onboarding|
Frequently Asked Questions.
How do I get started?
You’ve decided to grow your practice using Net Promoter Score—that’s awesome! We’re excited to have you here.Your first step is to upload a CSV file of your customers so we can send out the first round of NPS surveys. Start by logging in here. Then click over to Account, followed by NPS Scores, then click “Upload CSV". Once your customer list is uploaded, your campaign will begin either that morning or the next business day. Pretty simple, right? Don’t forget to check back to the NPS Scores page to start monitoring your result
Where can I find my NPS survey results?
Your survey is rocking and rolling—now it’s time to check out the results. Start by logging into your profile. Then click over to Account, followed by NPS Scores.
Data junkie? This page is also where you can download all of your scores as a CSV file in order to dive deeper into your results.
And don’t worry—we’ll be reaching out shortly to do an in-depth review of your results. But feel free to reach out early if you have any questions.
Don’t see your question listed here?
Feel free to reach out. From quick questions to full conversations about NPS and your business goals, we’re here to help. Email us at email@example.com and we'll get back to you within 24 hours.